QM - Quality Manager

Take the next step in your career and become a certified Quality Manager. The training programme is conducted in collaboration with the Slovenian Association for Quality and Excellence (SZKO).

QM - Quality Manager-hero

Why Become a Quality Manager?

No company can afford to operate without a quality control system. Customers always choose the highest quality product when given multiple options at a similar price. Products and services that fail to meet quality standards struggle to survive in a competitive market—along with the businesses that produce them.

What Are the Benefits of the Programme?

Expand Your Expertise in Quality Standards
Gain in-depth knowledge of quality standards such as ISO 9001 and others. Enhance your skills and adapt quickly to the dynamic market demands.
Improve Processes and Products
Learn various methods and techniques to optimize processes and products within your company.
Increase Customer Satisfaction
By maintaining or enhancing quality, contribute to greater customer satisfaction and attract new clients.
Enhance Business Efficiency
Reduce repair or claim costs, increase added value, improve brand reputation, and position your company more competitively.
Earn a Certification
Upon completing the training, you can obtain a national SZKO certificate and an internationally recognized EOQ certificate. This enhances both your credibility and the company’s reputation, fostering greater customer trust.

Content Modules

Module 01
Quality Management Systems (QMS)
Deepen your understanding of quality definitions, levels, and management systems crucial for business success. Learn the fundamentals of quality standards and their practical applications to improve products and services.
Module 02
Implementation and Execution of Quality Management Systems (IQM)
Learn how management decisions align with quality requirements, explore methods to enhance quality awareness, and master process management techniques.
Module 03
Methods and Tools for Management Support (STM)
Get familiar with the legal aspects of quality management, statistical analysis, and process didactics. These skills help optimize workflows, increase efficiency, and reduce costs.
Module 04
Developing and Expanding QMS to All Business Processes (TQM)
Discover Total Quality Management (TQM) principles, the roles of key personnel, and documentation management. This knowledge ensures sustainable business growth and success.

What Will You Gain from This Training?

  • Greater credibility and the opportunity for certification
  • Increased recognition
  • Career advancement
  • In-depth expert knowledge
  • Contribution to sustainability

Greater credibility and the opportunity for certification

The knowledge and experience gained through the Quality Manager training provide you, as a professional, with greater credibility. The obtained certificate further enhances your reputation, as well as the reputation of the company you work for.

Greater recognition

With your knowledge and increased productivity, you will contribute to higher product quality, more satisfied customers, and greater company profits, thereby strengthening your position as an expert within the organization.

Career growth

As a Quality Manager delivering better business results, you will be eligible for higher positions within companies, opening doors to new opportunities. Due to the growing demand for experienced Quality Managers, you will also be entitled to competitive compensation.

Expertise

Gain comprehensive knowledge of quality standards, methods, and techniques to ensure the delivery of top-quality products.

Contribution to sustainability

By promoting and implementing environmentally friendly practices through your work, you make a significant contribution to the company’s sustainable growth and orientation.

7 Skills You Will Master in This Training

To succeed as a leader, you will learn how to inspire your team, delegate tasks, and achieve goals. You will also develop negotiation skills, enabling you to maintain product quality and improve team performance.

Learn project management techniques that help you successfully implement new quality processes.

As a Quality Manager, you will develop strategic planning skills to identify long-term company goals and create effective action plans to achieve them. This will help you organize work efficiently and set goals for long-term product quality improvement.

Improve your communication skills for better conflict resolution, negotiations, and building strong relationships within your organization.

Deepen your understanding of data analysis and interpretation, allowing you to make more informed decisions.

Master effective problem-solving techniques to quickly identify where and why an issue occurred and resolve it efficiently, improving work process efficiency.

By understanding how your product and production decisions impact end users, and by identifying customer needs and expectations, you can improve quality standards more effectively.

Every successful company is built on a reliable quality control system. This system is not only essential for smooth operations but also for building reputation and customer trust. The Quality Manager is the key player in ensuring that the company meets the highest standards and remains competitive.

Certification

After successfully completing the QM – QUALITY MANAGER training, you have the option to undergo certification.

Certification is conducted by the Slovenian Association for Quality and Excellence (SZKO).
You will receive both the SZKO national certificate and the internationally recognized EOQ certificate.

This certificate is proof of your expertise, enhancing your credibility and competitiveness in the job market.

The Slovenian Association for Quality and Excellence (SZKO) is a member of the European Organization for Quality (EOQ) and is accredited to certify professional competencies for the QM – Quality Manager certification. SZKO is EOQ’s regional partner in Slovenia.

Testimonials from Satisfied Participants

Martin Malešič, ISKRA, d.d.
The QUALITY MANAGER training provided me with a wealth of new knowledge and a broader perspective on quality. What I enjoyed most was learning from experienced professionals, both instructors and fellow participants.
Martin Malešič, ISKRA, d.d.
Maša Urbas, IATROS – DR. KOŠOROK d.o.o.
The training was very well organized, especially the presentations and guidance from the instructors. I significantly enriched my knowledge.
Maša Urbas, IATROS – DR. KOŠOROK d.o.o.
Mag. Iva Mlinšek Lešnik, WEILER Abrasives d.o.o.
The content covered in the QM – QUALITY MANAGER training is truly comprehensive. However, its successful implementation depends on both competencies and the proper positioning of the QM role within the company’s leadership structure.
Mag. Iva Mlinšek Lešnik, WEILER Abrasives d.o.o.

Want More Information?

Teja Krištof
Education Consultant